Our Privacy Policy | Twocan Africa International

Introduction

Twocan Africa International ("We", "Our", "Us") is committed to protecting and respecting your privacy. This Privacy Policy explains how We collect, use, disclose, and safeguard your information when you visit Our website (“Website”), engage with Our products and services, or make purchases directly from Us. By accessing or using Our Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use Our Website.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you use our Website. This information may include:We may collect personal information that you voluntarily provide to Us when you use Our Website or/and purchase Our products and services. This information may include:

Personal Identification Information: Name, email address, phone number, postal address, job title, company name, and any other information you provide voluntarily.
Transaction Information: Details about purchases of PoC radios, including product details, payment information, shipping address, and order history.
Account Information: Username, password and other details related to your account.
Communication Information Any information you provide when you contact Us for support or with inquiries.

1.2 Non-Personal Information

We may collect other information that you voluntarily provide to us when you use our website or/and purchase our products and services. This information may include:

Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, access times, platform, and other technology on the devices you use to access our website.
Usage Data: Information about how you use Our Website, products, and services.

2. How We Use Your Information

We use the information we collect in the following ways:

To Provide, Operate and Maintain Our Products and Services: Including to process transactions, manage accounts and provide customer support.
To Process Your Orders and Transactions: Including shipping and invoicing.
To Send You Updates, Promotional Materials and Other Information Related to Our Services: Including responding to your inquiries and requests.
To Market and Promote Our Products and Services: Including through direct sales to customers.
To Improve Our Products, Services, and Website: Based on your feedback and usage patterns.
To Comply With Legal Obligations: To enforce our terms and comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell, trade or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting our business (e.g., shipping carriers, payment processors) or serving our users.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities

4. Data Security

When you purchase PoC radios directly from Us, We collect and use your information as described in this Privacy Policy. We may contact you for marketing purposes related to Our products and services, unless you opt-out of such communications.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access and Correction: You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Objection and Restriction: You have the right to object to the processing of your personal information and to request restrictions on its processing.
Rectification: You have the right to request We rectify your personal data if there is any inaccurate or incomplete personal information.
Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Object to the Processing of Your Personal Information: You have the right to object that your personal data be used for direct marketing purposes.

To exercise any of these rights, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For more information about the types of cookies we use, why we use them, and how you can control cookies, please see our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We do not control and are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our Website after any changes are made constitutes your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

By using our Website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.