FAQS

Twocan Africa International is a company that specializes in Push-to-Talk over Cellular (PoC) radios and proprietary software. Our products and services are designed to provide reliable communication solutions for various industries and applications.

You can contact us through the following methods:

• Email: info@twocanafrica.net
• Phone: +254-729-240-622
• Location: Rm 105 Rosslyn Riviera Mall, Limuru Road, Nairobi Kenya

PoC (Push-to-Talk over Cellular) radios are communication devices that use cellular networks to provide instant voice communication. They are similar to traditional two-way radios but leverage mobile networks for wider coverage and enhanced features.

PoC radios are beneficial for a wide range of industries, including transportation, logistics, security, construction, hospitality, and public safety, among others. They offer reliable communication solutions for teams working in various environments and locations.

Our proprietary software is designed to enhance the functionality of our PoC radios. It provides features such as real-time location tracking, group communication management, and integration with other systems to streamline operations and improve efficiency.

Currently, purchases cannot be made directly through our website. To place an order or inquire about our products, please contact our sales team via email or phone.

To get a quote or place an order, please contact our sales team:

• Email: sales@twocanafrica.net
• Phone: +254-758-411-108

We accept various payment methods, including major credit cards, bank transfers, and mobile payment options. Specific payment methods available to you will be discussed when you place your order with our sales team.

Yes, we offer international shipping. Shipping costs and delivery times vary depending on your location. Please contact our sales team for more details on international shipping options.

For technical support, please contact our support team via email at support@twocanafrica.net or call +254-791-744-650. Our support team is available 9am to 5pm to assist you with any technical issues or questions.

Yes, our products come with a 12-month warranty that covers manufacturing defects and malfunctions. Please refer to our Warranty Policy for more details on what is covered and how to make a warranty claim.

We take the protection of your personal information seriously. We use industry-standard security measures to safeguard your data. For more details, please refer to our Privacy Policy.

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as outlined in our Privacy Policy. We may share information with trusted third-party service providers who assist us in operating our website and services.